Refund policy

Last updated 26 October 2026

The kit is a digital download delivered instantly, so sales are final once the files reach you. We refund in full if something goes wrong on our side.

When we refund in full

• You were charged more than once for the same order.
• Your files never arrived and we couldn't fix it within 48 hours of your email.
• A file is damaged or won't open and we can't send you a working copy.

When we don't refund

Once the download link has been delivered and the files work, we can't take them back, so we don't refund change-of-mind purchases. Please read what's included before you buy.

How to ask for a refund

Email support@theaurakit.com within 7 days of your purchase. Include the email address you used at checkout and your payment reference or order number.

How refunds are paid

Approved refunds go back to the original payment method. Banks usually take 5 to 7 working days to show the money in your account.

Aura Kit Pro and other products

The same policy applies to Aura Kit Pro and any other digital product sold on theaurakit.com.