Refund policy

Last updated 29 October 2026

Everything we sell is digital and delivered instantly, so sales are final once it reaches you. If something goes wrong on our side, we refund you in full.

When we refund in full

• You were charged more than once for the same order.
• Your files, report or reading never reached you and we couldn't fix it within 48 hours of your email.
• A file is damaged or won't open, or your report or reading link doesn't work, and we can't send you a working one.

When we don't refund

Once a download, report or reading has been delivered and works, we can't take it back, so we don't refund change-of-mind purchases. The kundli milan score, your tarot cards, your aura check result, your three numbers, your palm lines and your Moon sign, nakshatra and dasha are shown free before you pay, so you can decide with them in front of you.

How to ask for a refund

Email support@theaurakit.com within 7 days of your purchase. Include the email address you used at checkout and your payment reference or order number.

How refunds are paid

Approved refunds go back to the original payment method. Banks usually take 5 to 7 working days to show the money in your account.

Cancellations

Because delivery is instant, an order can't be cancelled once paid. If you paid by mistake and haven't opened the purchase, write to us within 24 hours and we'll look at it.

Festival pujas

Puja bookings aren't open yet. Their cancellation and refund terms will be added here before bookings open, and will include a full refund if a puja can't be performed as booked.